Guest Relations / Valet Parking Specialists
We provide our partners with the most comprehensive parking solutions including Guest Relation / Valet Parking, Greeter and Door Attendant Services, Bell Attendant Services, Garage and Surface Lot Parking Management, Parking Consulting, and Shuttle / Transportation Services.
Guest Satisfaction is our Goal, Our specialists not only provide parking but information, directions, wheelchair assistance, luggage assistance, arranging for transportation, providing dining recommendations, and other hospitality services. “To go beyond just parking” is our goal. We provide guest relation services for all of our partners guests.
Our Strategy
ProValet Parking is dedicated to providing the Highest level guest relation
services possible with specialization in the field of hospitality and
healthcare. ProValet offers its partners all aspects of guest relations
from the minute that they arrive to their time of departure. ProValet’s
position within the parking industry will continue to be focused on providing
superior levels of service to all guests and patients. Our team members
and managements goal is to provide positive experiences and help increase
the overall safety and satisfaction of everyone attending our partners
facilities.
Our Guest Relations Program
The goal of our program is to provide our professionals with detailed
training for all team members in order fit the requirements of your particular
facility. Our programs are set toward different facilities and focused
on operating in a friendly, courteous, safe and efficient manner. Our
competitors offer red carpet services, however all of facilities operate
on those levels daily and our customers speak to that. We provide you
with that welcoming spirit.
Benefits of partnering with our team
- We offer Guest Relation Services designed to fit the needs of your facility and that go beyond just parking vehicles!
- Our Company provides all custom signage, uniforms, safety cones, podiums, lock boxes, traffic strobe lights, 2-way radios, cellular communication, tickets, insurance and any other additional equipment all at no additional cost to your facility.
- All attendants undergo classroom training in guest relations above and beyond all state standards in order to enhance the service level at your facility.
- We require all attendants to provide security and maintenance checks throughout their time of operations.
- We provide the parking industries most comprehensive garage keepers, liability insurance, and excess umbrella policies along with the state required worker's compensation coverage.
- ProValet’s top priority is to help increase overall guest relations and satisfaction at your facility and create a “First & Last Impressions”.
Why we are so successful?
Our Guest Relation Specialists Go Above and Beyond Just Parking!
Affiliated Associations
